Return policy
All products purchased on our website haize-project.com can be returned or exchanged free of charge for a full refund within 14 days of purchase*.
Items must be in new condition with all packaging and labels included.
Once the order is received and inspected by the warehouse team we will credit your bank account with the order amount.
To return or exchange a purchase, send the following information by email to contact@haize-project.com and we will respond promptly with instructions.
- Order number #
- Item(s) you wish to return
Please note that your return may take up to two weeks to be processed once the item(s) have been received.
*Please note that no return or exchange is not provided for all items from private sales or prototypes.